InformationWeek | Customer Service | UPS Seeks Reliability, End-To-End Visibility | March 7, 2005

InformationWeek | Customer Service | UPS Seeks Reliability, End-To-End Visibility | March 7, 2005

From the article:

A second project under way involves deploying "package-flow" technology in UPS's package centers, entailing a suite of custom-built software that combines operations research and mapping technology to optimize the way boxes get loaded and delivered. One goal is to cut the distance that delivery trucks travel by more than 100 million miles each year.

Innovation prize finalists announced in 'Science of Better'

Innovation prize finalists announced in 'Science of Better'
Institute for Operations Research and the Management Sciences sponsors this annual competition for the Franz Edelman Award for Achievement in Operations Research and the Management Sciences. Finalists are the Athens 2004 Olympic Committee, Eli Lilly, General Motors, Nanzan Educational Complex, Proctor & Gamble, and Swift & Co.